Sorry, we don't offer free shipping on all orders.

Shipping times within Australia typically range from 3 to 7 business days. Please note that these are estimated times and can vary depending on your location and any unforeseen circumstances.

We accept returns for faulty products or items that do not match the description provided. If you believe your product is faulty or does not meet the specified description, please contact our customer support team within 48 hours of receiving your order to initiate the return process.

Yes, refunds are available for eligible returns of faulty products or items that do not match the description. We strive to ensure customer satisfaction and will process your refund once the returned item is received and inspected.

Yes, all our hair extensions are crafted from 100% human Remy hair, ensuring a natural look and feel.

Absolutely! Our extensions can be treated just like your natural hair. You can cut, dye, curl, and style them to match your desired look.

The lifespan of our extensions depends on how well they are cared for and maintained. With proper care, they can last years.

We provide detailed instructions on how to apply our extensions with each product. Additionally, you can find video tutorials on our website for a step-by-step guide.

When applied and removed properly, our extensions should not cause damage to your natural hair. It's important to follow the instructions and avoid any excessive tension or pulling.